Complete CRM Solution in Dubai, UAE. The Customer database software is a business process in which client relationship, Customer Loyalty, and Brand Value are built. Our service desk software helps in identifying, understanding and providing better service for your customers while Accounting CRM software improves customer satisfaction and maximize profits. Database CRM comes with ticket supporting & Customer management. Find the best CRM software in Dubai, UAE.
The Customer Relationship Management tool of COral improves operational efficiency, enhance productivity and enable customer satisfaction. The Coral CRM is very flexible and easy to control. Coral CRM is the tool for sales automation by adding salespersons, agents, prospect customers, recording customer enquiries with all details, enquiry matching search, enquiry source and mode, assigning enquiries to sale people, enquiry follow up and its history, enquiry follow up reminder alerts, enquiry status, hot enquiries, salespeople appointments tracking, due date alerts, auto call notice auto reminder notice, sales analysis etc.
ABOUT US
Our range of business software includes software to manage your business’ finances, run the payroll, manage customer and supplier relationships, plan the business and support your HR function.
CRM FEATURES
User wise information
Full customer information facility
User-wise monitoring to find out efficiency for each user
Comprehensive contact book module
Marketing campaign module
Unlimited plan configuration for sales, support, and other departments
Maintenance & service module
Customer support system module
Individual complaint or request tracking
Fully customizable
Integrated with the mail system
Multi-level reports for the daily summary, current progress, monthly target etc.