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Coral CRM

CRM is a business process in which client relationship, Customer Loyalty and Brand Value are built through marketing strategies and activities. Coral CRM allows the business to develop long term relationship with established and new customers while helping stream line corporate performance. Coral CRM is a business software that helps in identifying, understanding and providing better service for your customers while building a relationship with each customer to improve customer satisfaction and maximise profits. Coral CRM acts as a powerful tool for managers to take quick business decisions.

Complete Automation

Complete AutomationCoral CRM is for your complete sales automation by adding sales persons, agents, prospect customers, recording customer enquiries with all details, enquiry matching search, enquiry source and mode, assigning enquiries to sales people, enquiry follow up and its history, enquiry follow up reminder alerts, enquiry listing, enquiry status, hot enquiries, Sales people appointments tracking, due date alerts, auto call notice, auto reminder notice, sales analysis etc.

Connect with your Customers

Connect with your CustomersCoral CRM helps you to store information about the customers and their interactions. Coral CRM aims to improve services provided to customers, and to effectively use customer details for targeted marketing.

CRM Features


 User wise information

 Fully Customizable

 Full Customer information facility

 Customer Support System (CSS) Module

 User wise monitoring to find efficiency of each user

 Full Customer information facility

 Comprehensive Contact Module

 Maintenance and Service Module

 Individual complaint or request tracking

 Integrated with mail System

 Unlimited plan configuration for sales, support and other departments

 Multi level reports for daily summary, current progress, monthly target etc.

CRM Highlights


  • • Integrated with Realsoft ERP to get relevant information
  • • Facility to work in single system for travelling sales men and supporting
  • • Quick updation of offline information to the corporate data
  • • Various Levels of alert to avoid losing of minute information
  • • Multiple levels of plans that can be created according to the requirement

Contact Us

Office # 214,2nd Floor,

Hamad Khamis Al Ghuwais Building

Damascus Road, P. O. Box: 233356

Al Qusais Industrial Area Dubai, UAE

[email protected]

Call Us Today!

(+971)4 2679010

Our Company


Headquartered in United Arab Emirates, Coral Business Solutions is a leading supplier of ERP based business software solution and business services to customers across the Middle East and India.


P.O. Box:233356,
Dubai, UAE.
Phone: (+971) 4 2679010
Coral Tower, Near Govt. Hospital,
Aluva, Cochin. Kerala, India - 683101.
Office: +91 484 2629010
Mob: +91 9061059010

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