Coral CRM is a business software that involving, identifying, understanding and better providing for your customers while building a relationship with each customer to improve customer satisfaction and maximise profits. It's about understanding, anticipating and responding to customers' needs Coral CRM is not just in what data is collected but in the organising and interpretation of that data.
Coral CRM is for your complete sales automation by adding sales persons, agents, prospect customers, recording customer enquiries with all details, enquiry matching search, enquiry source and mode, assigning enquiries to sales people, enquiry follow up and its history, enquiry follow up reminder alerts, enquiry listing, enquiry status, hot enquiries, Sales people appointments tracking, due date alerts, auto call notice, auto reminder notice, sales analysis etc.
Coral CRM is used to support information about customers and customer interactions can be entered, stored and accessed by employees in different departments such as sales and support. Coral CRM goals to improve services provided to customers, and to use customer contact information for targeted marketing.
Features and Functions of Coral CRM